Terms of use

These terms apply to everyone who uses the Air Force Association website. By using the site, you agree to them.

About this website

This website is run by Air Force Association Ltd (ACN 622 976 818, ABN 66 622 976 818). In these terms, “we”, “us” and “the Association” mean Air Force Association Ltd.

Information on this site

The information on this website is general information only. It is not legal, financial, medical or claims advice, and it does not take your own circumstances into account. For help with a DVA claim or entitlement, speak to a qualified advocate. If you need support now, the support numbers are at the bottom of every page.

We work to keep the site accurate and up to date, but we cannot promise that everything on it is complete or current. If you spot a mistake, please let us know through our contact page.

Copyright and using our content

The content of this website is © Air Force Association Ltd unless it says otherwise. You may view, download and print it for your own personal, non-commercial use, or to share with others with a link back to the page. Please ask us before reusing it in any other way.

Many photographs belong to others, such as the Department of Defence and the Australian War Memorial, and are credited where they appear. Those images remain the property of their owners and their own terms apply.

The Association’s name, crest and logos may not be used without our written permission. Media wanting to use them should contact us through the Media centre.

Links to other websites

This site links to other organisations’ websites, including our Divisions. We are not responsible for their content or their privacy practices, and a link is not an endorsement of everything on that site.

Donations

Donations are processed securely by Stripe and PayPal. The Association is endorsed as a Deductible Gift Recipient, so gifts of $2 or more are tax deductible, and a receipt is emailed to you once your payment goes through.

Donations are not refunded automatically. Every refund request is reviewed by the Association before a refund is given.

If you think a donation was made in error, for example the wrong amount, a gift made twice, or a payment you did not make, please email natsec@raafa.org.au as soon as you can. Tell us the date and amount of the gift and the name and email address on the receipt.

We will look into it and let you know the outcome. If a refund is approved, it is paid back to the card or PayPal account the gift came from, and may take several business days to appear. A refunded gift is no longer tax deductible, so its receipt is cancelled and should not be used for a tax claim.

What you send us

When you use a form on this site, please give accurate information and do not send anything unlawful, offensive or that you do not have the right to share. We may remove or not respond to anything that breaks these terms.

Our responsibility

We provide this website as it is. To the extent the law allows, we are not liable for any loss arising from using it or relying on its information, or from the site being unavailable. Nothing in these terms limits any rights you have under the Australian Consumer Law.

Governing law

These terms are governed by the laws of Victoria, Australia.

Changes to these terms

We may update these terms from time to time. The date they were last updated is shown on this page. If you have a question about them, please email natsec@raafa.org.au, use our contact page or write to us at Air Force Association Ltd, Suite 3, 24 Camberwell Road, Hawthorn East VIC 3123.